Biographical Information

Articles for Ellie Jones

Remaking the Firm: How KM is Changing Legal Practice

To set precedent for best-practice, expert and collaboration systems, firms and lawyers must overcome hourly rate mindsets and other cultural barriers

New Wave in Marketing Automation

EMA solutions address both the efficiency and efficacy issues that have long plagued marketing by offering short-term productivity benefits through work-flow automation and long-term strategic value through enhanced customer management.