Biographical Information
Adam Riccoboni
Founder and CEO of Critical Future
Adam Riccoboni is founder and CEO of Critical Future, an AI strategy and data engineering partner with more than a decade of custom AI development. He is the author of The AI Age (2019) and co-author and editor of Engineering Mathematics and Artificial Intelligence (Routledge, 2023), lectures in artificial intelligence at ESCP Business School, and convenes the CEO Council on AI.
Articles for Adam Riccoboni
The Guardrails Customers Never See
10 Nov 2026
The customer-facing AI agents that earn trust don't have the cleverest models but well-designed access controls, escalation rules, and kill switches working quietly behind every conversation.