Biographical Information
Allan Diel
Web developer and lead consultant at ADPH Consulting
Allan Diel is a web developer and lead consultant at ADPH Consulting. His work focuses on websites and the business processes that connect online enquiries with customer follow-up.
Articles for Allan Diel
The First 15 Minutes of a Lead: Where Website Enquiries Get Lost
16 Oct 2026
Following a test enquiry from the website into the CRM helps small service businesses uncover missing information, unclear ownership, and delays that customers experience long before anyone replies.