Biographical Information

Christopher Shutts

vice president of CRM sales and CPQ, ServiceNow

Christopher Shutts is vice president of CRM sales and CPQ at ServiceNow. He cofounded BigMachines in 2000, scaling it into one of the CPQ market's defining companies before its acquisition by Oracle, and cofounded Logik.ai in 2021 before its acquisition by ServiceNow in 2025. He has spent more than 25 years building CPQ systems for some of the world's most complex sales organizations.

Articles for Christopher Shutts

Every Dollar of Your Business Flows Through CPQ. AI Just Made It More Valuable and Mission Critical

With pricing complexity rising across industries, CIOs and revenue leaders face the most consequential technology decision of the next two years, and most are underestimating it.