Biographical Information
David Karandish
cofounder and CEO, Capacity
David Karandish is cofounder and CEO of Capacity, a SaaS company headquartered in St. Louis that provides an AI support automation platform. Prior to starting Capacity, Karandish was the CEO of Answers Corp. He also sits on the board of Create a Loop (a computer science education non-profit tackling the digital divide by teaching kids to code) and was an early investor and board member at Nerdy, an on-demand, real-time learning platform in the ed tech space.
Articles for David Karandish
Speed, Clarity, and Seamless Handoffs: What Customers Actually Need to Feel Closure
16 Apr 2026
Customer support teams that prioritize speed, clear communication and seamless AI-to-human handoffs give customers the sense of resolution that drives trust and long-term loyalty.