Biographical Information
Bhaskar Dhawan
leader, global service line for digital engineering & experience, Mastek
Bhaskar Dhawan leads the global service line for digital engineering & experience at Mastek, overseeing initiatives spanning digital applications, cloud engineering, CX/commerce, and AI.
Articles for Bhaskar Dhawan
Agentic CX & Commerce: The Next Frontier of AI-Driven Engagement
10 Feb 2026
Agentic commerce does more than allow businesses to meet customers where they are; it actually acts for the buyer.