Biographical Information

Tony Morrison

vice president of business development, Protel BPO

Tony Morrison is vice president of business development at Protel BPO, a provider of contact center services. Morrison is a seasoned sales and business leader who has had leadership roles in sales, strategic account management, and business development. 

Articles for Tony Morrison

The Domino Effect: Why Your CRM Must Capture Every Customer Moment

Miss one customer moment in your CRM, and the domino effect can cost you loyalty, efficiency, and revenue.