Biographical Information
        
            
                
                    
                        Tony Morrison
                
                
                    vice president of business development, Protel BPO
                
             
            
                Tony Morrison is vice president of business development at Protel BPO, a provider of contact center services. Morrison is a seasoned sales and business leader who has had leadership roles in sales, strategic account management, and business development. 
             
         
        
        
            Articles for Tony Morrison
    
        
            The Domino Effect: Why Your CRM Must Capture Every Customer Moment 
        
        
            
                
                    14 Oct 2025
        
        
            Miss one customer moment in your CRM, and the domino effect can cost you loyalty, efficiency, and revenue.