Biographical Information

John Norton

chief revenue officer, Intradiem

John Norton is chief revenue officer at Intradiem. Norton has three decades of senior sales and revenue leadership experience in enterprise technology, with a track record of applying data-driven approaches to driving new business development, customer success, and revenue growth. Norton most recently was CRO at Calabrio.

Articles for John Norton

Succeeding with a Multigenerational Contact Center Workforce

Leaders must embrace flexible, inclusive strategies that leverage generational strengths, prioritize well-being, and foster a shared sense of purpose.