Jennifer Lee is president and co-CEO of Intradiem. Lee has 20 years of experience in the contact center industry, with more than 15 years as a people leader. Throughout her career, Lee has served in a variety of roles in the contact center space, including operations, quality, workforce management, and client services. As president and co-CEO, Lee leads the operations and people management of the organization. Lee has served as chief operating officer and chief strategy officer, and has led the customer success organization.