Biographical Information

Alex Kvamme

CEO, Echo AI

Alex Kvamme is the CEO of Echo AI, a genAI-native conversation intelligence platform. Echo AI helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations to reduce churn, increase conversions, be compliant, and much more. Kvamme was the cofounder of SeatMe, which was acquired by Yelp in 2013. Kvamme is also an active investor and adviser in Silicon Valley for a number of fast-growing startups.

Articles for Alex Kvamme

Customer Interactions: An Untapped, Overlooked Source of Marketing Insights

Customer interactions are a goldmine of marketing insights that can be unlocked using generative AI.