Biographical Information

Arun Gupta

Microsoft Dynamics 365 architect and digital transformation leader

Arun Gupta is a Microsoft Dynamics 365 architect and digital transformation leader. Gupta is a solutions architect with extensive experience in the IT industry, specializing in Microsoft Dynamics 365/CRM and Power Apps.

Articles for Arun Gupta

IoT and CRM Synergy: Driving Customer Satisfaction to New Heights

The combination of IoT and CRM improves customer satisfaction by enabling real-time data-driven insights and customized interactions.

How CRM Is Reshaping the Healthcare Industry

The overarching goal of CRM in healthcare is to bolster patient satisfaction, streamline communication, optimize operational efficiency, and ultimately elevate healthcare outcomes to unprecedented levels of excellence.