Biographical Information
Arun Gupta
Microsoft Dynamics 365 architect and digital transformation leader
Arun Gupta is a Microsoft Dynamics 365 architect and digital transformation leader. Gupta is a solutions architect with extensive experience in the IT industry, specializing in Microsoft Dynamics 365/CRM and Power Apps.
Articles for Arun Gupta
Integrating AI in CRM: Enhancing Sales Forecasting and Pipeline Management
25 Jul 2024
Businesses hoping to remain competitive in a world driven by analytics need these capabilities.
IoT and CRM Synergy: Driving Customer Satisfaction to New Heights
25 Jun 2024
The combination of IoT and CRM improves customer satisfaction by enabling real-time data-driven insights and customized interactions.
How CRM Is Reshaping the Healthcare Industry
28 May 2024
The overarching goal of CRM in healthcare is to bolster patient satisfaction, streamline communication, optimize operational efficiency, and ultimately elevate healthcare outcomes to unprecedented levels of excellence.