CRM on Twitter: March 2010
Analysts are often opinionated—they get paid to be—but their real-time interactions on Twitter can set new standards for…well, let’s call it “openness.” We snagged a few as they twittered by. CRM magazine can be found at www.twitter.com/CRM; live-twittering and links to blogposts are at www.twitter.com/destinationCRM. Reach us directly by starting your tweet with @CRM.
@rwang0 [partner, Altimeter Group]:
Shameful for orgs to try to co-opt personal brands for their use. Employees should stand up for their personal brand rights. #unsocial
@mfauscette [IDC analyst]:
I love it when AT&T drops a call, the error says “call failed.” Isn’t it really “AT&T failed”? #attfail
@dahowlett [columnist, ZDnet]:
SAP seems determined to make 12Sprints front and center but I am buggered if I get the use case?????
@fscavo [consultant, Strativa]:
Responding to inquiry from small enterprise software vendor asking about setting up corporate blog. Good idea if not full of PR-speak.
@jimholincheck [managing VP, Gartner]:
Getting pretty fed up with bad PR this a.m. Make sure you know which firm you are sending an e-mail to and know what the analyst covers.