Yelp Adds to Yelp Assistant in 2026 Fall Release
Yelp has launched its 2026 Fall Product Release with more than 30 new features, integrations, and updates.
Updates to Yelp Assistant, the company’s AI chatbot, include an OpenTable integration, direct booking with service professionals, customizable reminders, and more personalized responses. Yelp is also introducing Check for Me, an AI phone agent that checks restaurant wait times and texts consumers the answer, as well as My Lists, a feature that allows users to save, rank, and share local businesses.
For service professionals, the new AI-powered Smart Lead Reply will automatically respond to and qualify incoming leads. New scheduling integrations with ServiceTitan and Housecall Pro, as well as lead management integrations with Jobber and Workiz, enable seamless lead management and conversion directly on Yelp.
Plus, new updates for advertisers make ads more targeted, relevant and easier to measure.
"This release marks the next step in our journey to transform Yelp into an intelligent, more personalized experience that effortlessly adapts to each user's individual needs," said Akhil Kuduvalli Ramesh, chief product officer at Yelp, in a statement. "Over the past few years, we've been transforming how people connect with local businesses, moving beyond search toward trusted AI experiences that understand what people want and help them get it done. This is just the beginning of what a more intelligent, helpful Yelp can do for the communities we serve."
With the integration between Yelp Assistant and OpenTable, users can discover and book at tens of thousands of restaurants nationwide on iOS. Consumers can also join a Yelp Waitlist directly in the chat with real-time updates when their table is ready.
Yelp Assistant also now provides services scheduling options through ServiceTitan and Housecall Pro, as well as an expanded integration with Calendly, enabling consumers to book directly with even more professionals. Consumers can also submit quote requests for up to five projects in a single conversation.
<p">Other Yelp Assistant updates include the following:
- Keep Me Posted, which lets users create personalized scheduled recommendations, like weekly date night ideas or dog-friendly hikes, delivered through push notifications.
- Smarter, more personal answers, with responses that draw on reviews, reference past conversations, and factor in real-time weather.
- A refreshed landing page fthat eatures timely, trending prompts, and recent chats are saved for future reference.
- Yelp Assistant is now accessible from search pages and the search bar on iOS and Android.
- Check for Me, which calls restaurants on consumers' behalf and texts the current wait time within minutes. Consumers simply tap "Check wait time now," enter their party size and phone number, and the AI agent calls for them.
- My Lists, which helps consumers curate, organize ,and share local favorites. Consumers can create "Been Here" lists for places they've visited and "Want to Go" lists for spots they’re excited to try. Consumers can filter lists by location, category, and cuisine and share them with friends via text, social, and more. Starting next month, Yelp will deliver weekly personalized recommendations based on consumers' "Been Here" lists and rankings.
- Smart Lead Reply, an AI agent that responds instantly to consumers after they submit a project through Request a Quote, answering questions, gathering project details, and qualifying leads. Pros can customize it with scheduling links, pricing, promos, and more.
- Integrations with ServiceTitan, Housecall Pro, Jobber, and Workiz.
- A redesigned Aggregated Leads Center that allows multilocation businesses to track and respond to requests from all locations from a single inbox.
- Expanded advertising capabilities with intent-based custom creative, matching each consumer's past search intent on Yelp with the most relevant brand creative across the web.
- A Shopify Conversions app that lets advertisers connect Yelp's Conversion API to their Shopify store to link ad clicks and views to purchases.