GoTo Expands athenaOne Integration with AI Scheduling

GoTo, a cloud communications and IT technology and services provider, has expanded GoTo Connect for Healthcare's integration with athenaOne, athenahealth's electronic health record, practice and revenue cycle management, and patient engagement solution.

Available in the athenahealth Marketplace, the expanded integration adds AI-powered scheduling to automatically handle appointment booking, rescheduling, and cancellations directly in athenaOne.

"A missed call in the medical field isn't just an inconvenience, it's a patient who didn't get the timely care they needed," said David Evans, general manager of unified communications and collaboration at GoTo, in a statement. "By working with athenahealth to build this integration, we're solving real problems for healthcare practices by providing the technology that enables better patient care. Medical practices shouldn't have to choose between caring for the patients in front of them and answering the phone for the next one, and now they don't."