SightCall for Field Service Now Available on SAP Store
SightCall, a provider of augmented reality (AR)-powered visual assistance, has made its Remote Visual Support for Field Service Management available via SAP Store, the online marketplace for SAP and partner offerings.
Using SightCall with SAP Field Service Management enables on-site technicians to use human-guided video and self-guided digital process automation flows to navigate complex field tasks while also collecting the necessary data to keep asset information accurate and up to date.
"We are thrilled to announce that SAP customers can now integrate the top visual assistance platform for enterprise into their SAP ecosystem," said Thomas Cottereau, founder and CEO of SightCall, in a statement. "This new integration with SAP Field Service Management is already having a direct impact to improve the business challenges our mutual customers face in the field, from rapidly increased issue resolution to reduced parts wastage and a lower carbon footprint that stems from resolving work orders remotely."
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