• January 15, 2019

Bigtincan Launches Bigtincan Retail

Bigtincan, a provider of mobile, artificial intelligence-powered sales enablement automation, launched Bigtincan Retai, its latest platform update for vertical markets.

Bigtincan created Bigtincan Retail with a comprehensive set of product capabilities, integrations, and bundled services. These capabilities allow retailers, hospitality companies, telco organizations, restaurants, and franchises to ensure their sales teams have access to the best content and collateral assets and the latest technologies.

"In the changing retail landscape, where customers are more connected and knowledgeable than ever, companies need to adopt intelligent, automated, and agile ways to service their audiences," said David Keane, founder and CEO of Bigtincan, in a statement. "With Bigtincan Retail, we want to empower retail sales teams with an advanced solution so they can stay one step ahead of clients and prospects by providing the right content at the right time."

Key capabilities and benefits of Bigtincan Retail includes all the features of Bigtincan Ultimate, plus the following:

  • Augmented Reality support for retailers looking to digitize their selling motions by adding interactive image and video overlay.
  • HR Data feed support that allows retailers to connect their operations and people management systems to Bigtincan.
  • Learning module for continued associate skill development. This integrated staff performance coaching module empowers retail to perform reviews and perfect the quality of customer interaction.
  • Upgraded user experience through a customized home screen that allows for unique internal and customer-facing experiences in the same solution, including an integrated tasks module to assist retailers with task management in store and an integrated calendar module to arrange and monitor activities that happen in store every day.

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