• April 7, 2017

ConvergeHub Integrates with Skype

ConvergeHub has integrated its all-in-one converged CRM platform into Microsoft's Skype communications platform.

ConvergeHub's and Skype's integration, which consolidates customer information in a single place, provides click-to-call and automatically saves all call logs.

The goal of the integration, according to Manash Chaudhuri, CEO of ConvergeHub, was to empower small business users to provide an unparalleled experience that incorporates Skype phone calls within the CRM software.

"It is only through easy and inexpensive customer communication gateway that sales, marketing, and support services can improve their productivity and convert more leads using business intelligence as a tool for enhancing engagements," he said in a statement.

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