• May 5, 2016

SutiSoft Updates SutiCRM

SutiSoft, a provider of Web-based and mobile business management platforms, has added features to SutiCRM, its online customer management software. The new release puts emphasis on the user interface. With quick responsive design, the application now renders on all mobile phones and tablets.

One of the new features is tab customization. Based on business needs, users can customize the system user interface. Options to rename tabs according to the business-specific terminologies are included. Users can change the position of tabs and also hide unwanted ones. Changes will be reflected in the standard pages of the user interface.

With the new cases module, users can customize fields based on the company's customer support process. Using Web-to-case forms, they can capture cases directly from the Web site. Work-flow rules enable users to assign cases. Advanced dashboards help customize cases based on territory, employees, and chart types.

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