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Manufacturing/Automotive CRM > Case Studies

Customer Relationship Management (CRM) solutions for manufacturers offer new capabilities and can radically improve business processes that have not changed in years. 

Gartner 2019 Magic Quadrant for Contact Center as a Service

In the 2019 Gartner Magic Quadrant report for CaaS, you'll learn how contact center solutions measure up. You will also discover why now might be the right time to update your contact center.

The State of Customer Service Automation 2019

Insights from 75 million issues & 71 million bot interactions reveal how automation trends are driving customer service forward. Download this report to learn about the impact of customer service bots on standard contact center KPIs.

KitchenAid Cooks Up a Winner with CX Social

Adding Clarabridge's social customer care solutions improves speed of response for the appliance maker

TENMAT Builds Revenue with PipelineDeals CRM

The manufacturing company uses its CRM to increase sales by 30 percent

PERQ's Sales Conversions Perk 500 Percent with Salesvue

The marketing company's numbers were not too good to be true.

SugarCRM Maximizes Efficiency for RedGlaze Network of Companies

The management platform builds strong results across the workforce of a diverse architectural and engineering group.

Toyota Targets Its Social Media Campaign with Social Syndication Hub

SimpleFeed's predictive publishing capabilities deliver a 53 percent lift in engagement

Reaching New Heights in Customer Service

Altitude's advanced contact center solution helps Al-Jomaih lead the market.

Caber Sure Fit Has Sales Growth Covered

The Canadian home décor and furniture-protection products provider gains a 28 percent sales increase with Sage SalesLogix

Reigniting Fireclay Tile’s Outdated Flame

Transition to Salesforce CRM brings savings, ease of use

The Next Act! for an Acquisition

A valuable customer management system is worth saving.

CRM Eases the Pressure for WIKA Instruments

Selltis helps gauge sales solutions for a maker of industrial gauges.

Flying High on Customer Service

Honeywell Aerospace had to plot an entirely new flight path to navigate often-turbulent CRM skies.

The Big Rigs Get Revved Up

With an updated GoldMine in the driver's seat, a Carolina truck dealership steers to unified customer information.

Customers Gain Traction with Off-Road Vehicles

In the business of producing all-terrain vehicles (ATVs) and motorcycles, customer service can get downright dirty.

Primos Hunting Calls Snares Efficiency

Exact Software delivers a warehouse system dog that will hunt.

Nailing It Down

Rockler.com has improved its Web site's browser-to-buyer conversion rate by 30 percent.

Publishing a Plan for Making the Grade

A $9 billion printing-solutions company turns to AchieveGlobal to develop a comprehensive agent-training program

AMPRO Blows a CRM Whistle

NetSuite helps the company manage its demanding client base.

Clicking the Tires

The Chrysler Group talks to site visitors through eStara during potential purchase opportunities.