Marketing automation and Customer Relationship Management (CRM) can help organizations build better relationships with customers, both new and old. Explore tools, techniques, and marketing automation platforms for analyzing and responding to customer behavior with unique marketing. Browse our latest marketing automation news, analysis, and advice.
The Best Software, Solutions, and Leaders: The 2019 CRM Market Awards
The Best CRM Software and Solutions: The 2019 CRM Market Leader Awards
Our finalist and winners in nine categories point the way forward with the latest products and capabilities hitting the market
Top Leaders in CRM: The 2019 CRM Influential Leader Awards
Join us in recognizing their achievements
Six Top Innovating CRM Companies for 2019: The CRM Rising Star Awards
These vendors provide the products, services, and integrations that add up to innovation
The Best CRM Case Studies: The 2019 CRM Elite Customer Awards
The user companies that demonstrate the power of a good solution
The Best Marketing Automation Software and Solutions: The 2019 CRM Market Leader Awards
The Best CRM Consultancies: The 2019 CRM Market Leader Awards
Craig Charlton, CEO of SugarCRM: The 2019 CRM Influential Leader Awards
Taking a venerable vendor to the next level
Wellford Dillard, CEO of CM Group: The 2019 CRM Influential Leader Awards
On a mission to simplify the MarTech landscape
Harbinder Khera, Founder and CEO of MindMatrix: The 2019 CRM Influential Leader Awards
Promoting sales from a platform perspective
6sense Carves Out a Niche in ABM: The 2019 CRM Rising Star Awards
Continuing to define the account-based marketing space
Marchex Rolls into the Sales Parade: The 2019 CRM Rising Star Awards
The analytics provider makes a foray into sales
Movable Ink Helps Put Augmented Reality in Motion: The 2019 CRM Rising Star Awards
Striving to democratize the creation of AR experiences
Validity Proves Its Worth in Data Quality: The 2019 CRM Rising Star Awards
Disrupting the CRM industry with four key acquisitions
Yext Is Taking On What’s Next in Online Branding: The 2019 CRM Rising Star Awards
Expanding its cloud-based network of apps and search engines
Georgia Tech’s Football Program Sees Spike in Fan Engagement Thanks to SalesLoft: A CRM Elite Customer Awards Case Study
A smarter process and increased accountability lead to winning results
Jewelry TV Finds Gold with Riversand: A CRM Elite Customer Awards Case Study
Riversand's Product Information Management is a hidden gem for JTV's website
Spalding Scores Big Gains with Salesforce: A CRM Elite Customer Awards Case Study
The sports equipment giant expands its digital business with cloud technology
Hottest Trends and Companies in Customer Service, Marketing, and Sales: The CRM Top 100
CRM presents its inaugural list of the 100 leading vendors in customer relationship management.
The Top Marketing Trends: Data Dominates Marketing Innovations
New technologies will continue increasing what companies can do with the data they have