The Best Software, Solutions, and Leaders: The 2019 CRM Market Awards

The Best CRM Software and Solutions: The 2019 CRM Market Leader Awards

Our finalist and winners in nine categories point the way forward with the latest products and capabilities hitting the market

Top Leaders in CRM: The 2019 CRM Influential Leader Awards

Join us in recognizing their achievements

Six Top Innovating CRM Companies for 2019: The CRM Rising Star Awards

These vendors provide the products, services, and integrations that add up to innovation

The Best CRM Case Studies: The 2019 CRM Elite Customer Awards

The user companies that demonstrate the power of a good solution

The Best Sales Force Automation (SFA) Software and Solutions: The 2019 CRM Market Leader Awards

The Best Sales Performance Management (SPM) Software and Solutions: The 2019 CRM Market Leader Awards

Craig Charlton, CEO of SugarCRM: The 2019 CRM Influential Leader Awards

Taking a venerable vendor to the next level

Harbinder Khera, Founder and CEO of MindMatrix: The 2019 CRM Influential Leader Awards

Promoting sales from a platform perspective

Marchex Rolls into the Sales Parade: The 2019 CRM Rising Star Awards

The analytics provider makes a foray into sales

Validity Proves Its Worth in Data Quality: The 2019 CRM Rising Star Awards

Disrupting the CRM industry with four key acquisitions

Yext Is Taking On What’s Next in Online Branding: The 2019 CRM Rising Star Awards

Expanding its cloud-based network of apps and search engines

Georgia Tech’s Football Program Sees Spike in Fan Engagement Thanks to SalesLoft: A CRM Elite Customer Awards Case Study

A smarter process and increased accountability lead to winning results

Jewelry TV Finds Gold with Riversand: A CRM Elite Customer Awards Case Study

Riversand's Product Information Management is a hidden gem for JTV's website

Spalding Scores Big Gains with Salesforce: A CRM Elite Customer Awards Case Study

The sports equipment giant expands its digital business with cloud technology

Hottest Trends and Companies in Customer Service, Marketing, and Sales: The CRM Top 100

CRM presents its inaugural list of the 100 leading vendors in customer relationship management.

The Top Sales Trends: AI Gives Sales Teams a Boost

Enablement and engagement technologies are taking the tedium out of sales processes

The CRM Top 100 Companies in Customer Service, Marketing, and Sales

Conversational Marketing: Ads with Instant Results

Chat-infused advertising is digital marketing without the wait

GDPR: A Year Later

What's really changed since Europe's major privacy law took effect in May 2018?