• July 2, 2013

Zoho Releases a Survey Tool

Zoho today launched Zoho Survey, an online survey tool for business.

Zoho Survey lets users create, publish, and report on the results of online surveys. With it, users can create online surveys with a broad range of customizable themes and share the surveys with users through pre-integrated campaign management tools and social integrations.

Users can also build their own, custom surveys that include multiple question types, including multiple choice, ratings, or text boxes, and add custom logic to surveys at the question level and page level allowing users to present relevant questions to respondents.

In addition to the Web app, users can create and publish surveys on the go using the native iPad Survey Builder.

After the survey is created, users can preview the survey to see how it will display in standard Web browsers and on mobile devices.

Zoho Survey also supports collaborative survey review. A survey creator can invite colleagues to review and comment on a survey before publishing it. Reviewers can add comments to each survey question, and the survey creator can see those comments as they are added in real time.

To streamline publishing, Zoho Survey integrates with Zoho Campaigns. After building a survey in Zoho Survey, users can email it to their contacts via Zoho Campaigns. Users can also send surveys via MailChimp, which is also integrated with Zoho Survey. Pre-built integrations with social media tools allow users to publish their surveys to Facebook, Twitter, LinkedIn, and Google+.

Zoho Survey offers a variety of built-in reports and charts to make sense of the survey results. Users can view aggregated responses or create filters and cross-tabs for in-depth analysis. Custom reports can be created to share specific data with other collaborators. Survey data can be viewed in Zoho Sheet or exported to Google Drive. Survey data can also be exported in standard formats (.CSV or .PDF).

"Zoho Survey rounds out our suite of business applications with a very practical, powerful tool that lets Zoho users find out what their customers are thinking and what's important to them," said Raju Vegesna, Zoho evangelist, in a statement. "Zoho Survey is designed for use by anybody who needs input and feedback from any audience, whether inside the company or outside."

Zoho Survey is also integrated with Google Apps and is available in the Google Apps Marketplace.

The Free Edition includes unlimited surveys and up to 15 questions and 150 responses per survey. The Standard Edition is $19 per month with unlimited surveys, unlimited questions, and up to 2,000 responses per month. The Professional Edition is $180 per year with unlimited surveys, unlimited questions, and unlimited responses.

The Zoho Survey promotion invites users to refer three friends to Zoho Survey in exchange for a free, three-month subscription to the Zoho Survey Standard Edition. Users can refer up to 12 friends for up to 12 months of Zoho Survey for free.

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