• July 29, 2005
  • By Colin Beasty, (former) Associate Editor, CRM Magazine

Witness Systems Has a Record Q2 (Earnings Roundup)

Witness Systems released its financial results for the second quarter of 2005. Revenue was a record $46.2 million and net income was $0.02 per share. Software license revenue, excluding hardware, was $17 million, an increase of 40 percent from $12.2 million in Q2 2004 and an increase of 13 percent from $15.1 million reported in Q1 2005. Year-to-date revenue was $87.3 million. Siemens reported its third-quarter earnings for 2005. Operating income was euro 625 million, a drop when compared to euro 871 million for the same period, last year. Basic earnings per share was euro .70, also a drop when compared to euro .97 a year earlier. Group profits dropped when compared to third-quarter 2004, from euro 1.333 billion to euro 980 million. Net cash for the third quarter rang in at euro 66 million. CEO Klaus Kleinfeld in a statement, "I'm very satisfied with the performance of most of our groups, notably the record results at automation and drives, as well as strong earnings at Medical Solutions, Siemens VDO Automotive, Power Generation, and Osram."
RightNow Technologies reported consolidated revenue of $21.1 million for the second quarter of 2005, an increase of 43 percent from the second quarter of 2004. This represents the 30th consecutive quarter of revenue growth for the company. Net income was $1.6 million, or $0.05 per diluted share, compared to net income of $634,000, or $0.02 per diluted share, in the same quarter of 2004. For the six months ending June 30, RightNow reported revenue of $39.4 million and diluted earnings per share of $0.07. "Our intense focus on helping our customers better serve their customers continues to drive top- and bottom-line growth at RightNow," Greg Gianforte, founder and CEO, said in a statement. NCR reported earnings of $.067 per share and revenue of $1.47 billion for the second quarter ending June 30, 2005. The 1 percent revenue increase from second-quarter 2004 was benefited by 2 percentage points from currency fluctuations. Net income rang up at $127 million, or $0.67 per share. Most notably, NCR's Teradata Data Warehousing segment generated an operating margin of 21 percent, while customer services revenue dropped 4 percent to $456 million. "We are pleased with NCR's continued operating margin improvement in the quarter. The better-than-expected results were led by higher-than-expected revenue growth and profitability in our Teradata Data Warehousing business," said James Ringler, director and interim CEO. WebSideStory reported second quarter revenue of $9.4 million, an increase of 78 percent over the $5.2 million reported in the same period of 2004. Net income was $1.2 million, a jump when compared to losses of $272,000 from last year. In addition, the company completed the acquisition of Avivo to broaden its on-demand offerings in search and Web content management. "We are pleased to announce another quarter of solid top-line growth and increasing profitability," said Jeff Lunsford, chairman and CEO. "We are proud to have achieved these results while operating with discipline and reaching the important milestone of 20 percent net income margins before stock-based compensation and amortization of intangibles." Harte-Hanks reported second-quarter 2005 diluted earnings per share of $0.34 on revenues of $284 million. Operating revenue was $284,010, an 11.7 percent increase from the $254,152 from the same period, 2004. Operating income was $47,820, an 11.5 percent increase. Net income topped off at 29,127 while diluted earnings per share was $0.34. "We are excited about the results our people delivered this quarter. Compared to the same period last year, diluted earnings per share increased 17.2 percent," said CEO Richard Hochhauser. Related articles: A Voice Self-Service Surge RightNow Technologies announces products that outfit the company with both Web and voice self-service capabilities. Customers Gather 'Round Virtual Contact Centers i2 Technologies and Teradata Team
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