• February 8, 2013

Contact Science Integrates with ConnectWise

Contact Science has completed an integration of its Klpz telephone prospecting and sales tool with ConnectWise's service management software for IT service providers, value-added resellers, independent software vendors, and managed service providers.

With this integration, Klpz now interfaces with ConnectWise to facilitate the movement of prospect data. Leads flow directly into Klpz to be contacted by a partner's sales team. Qualified contacts are then synched into ConnectWise, and the sales process continues.

"Successful managed service businesses require a consistent feeding of the sales pipeline, and we believe the number one problem they face is getting that initial appointment with prospective customers," said Bob Howard, founder of Contact Science, in a statement. "Together Klpz and ConnectWise offer fast and easy navigation through a predefined set of steps that represent best practices for setting initial appointments, and capturing prospecting metrics to accurately measure performance to hold the sales team accountable, plus a smooth transition from prospect management to client account management."

"Few companies automate the time-consuming process of telephone prospecting because, until now, there hasn't been a comprehensive solution to do so," said Jeannine Edwards, director of the ConnectWise Community, in the statement. "ConnectWise partners who use Klpz with ConnectWise should see an increase in efficient sales prospecting and improved performance at setting those initial meetings that lead to new customers."

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