• November 16, 2011

Clarabridge Adds German and Russian Language Capabilities

Clarabridge, a provider of sentiment and text analytics software, released Clarabridge Navigator in German and Russian.

Designed specifically with the business user in mind, this release extends Clarabridge's text and sentiment analysis capabilities to six languages: English, Spanish, French, Portuguese, and the newly available German and Russian.

"Navigator continues to meet the evolving demands of companies that need to quickly collect, analyze, and act on customer feedback," said Sid Banerjee, CEO of Clarabridge. "As we continue to move even more into an integrated global economy, it's important that we empower our business customers to obtain the most comprehensive and accurate text and sentiment analytics by expanding Navigator's natural language processing capabilities. The addition of German and Russian represents the latest step in Clarabridge's ongoing commitment to continually improve our product offerings and bring unmatched value to our customers' overall service and support operations."

Clarabridge Navigator contains all the functionality for both non-technical and power users to adjust classification models, tune sentiment, create reports and visualizations, and perform insightful ad hoc analysis. Users can search, explore, organize, and analyze text from words, linguistic elements, sentiment, and structured data to filter, report, classify, and drill into root causes, while using familiar software functionality such as drag-and-drop report manipulation, drop-down menus, right click, context-sensitive menus, and one-click toolbars.

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