• September 20, 2013

CallRail Announces Web Visitor Timeline Feature

CallRail, a provider of call tracking software, has announced a new feature that enables clients to view each step in the call tracking process in one  interactive timeline.

The new Visitor Timeline allows clients to see how visitors navigate their Web sites before calling, which pages visitors were on when they called, and what actions visitors take on theWeb sites after they've called.

When visitors call the provided call tracking phone number on the client's Web site, any action the visitor makes on that site as well as the call itself will be tracked through CallRail. When clients view the call details surrounding the call, they can access all of this information in one timeline.

"This is one more step toward giving businesses the information they need to evaluate and optimize the performance of their marketing campaigns. We're all excited to continue building the most powerful call analytics platform available," said Andy Powell, president and co-founder of CallRail, in a statement. "The ability for our customers to see a visitor's entire path through a Web site before and after the call brings a whole new level of visibility into call analytics. It feels like we've created a superpower for digital marketers."

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