CRM Executives on the Move

GN Netcom, Inc., a provider of hands-free communications solutions, has appointed David Snow as vice president of sales for its Americas operations. Formerly executive vice president, worldwide sales & strategic initiatives for PictureTel (now part of Polycom), Snow will be responsible for channel management, business development, and customer service. During his six years at PictureTel, Snow had worldwide responsibility for sales and business development and managed a direct and channel sales organization with representation in 72 countries. Prior to PictureTel, he was unit general manager of Strategic Mapping; vice president, sales and marketing, for Software Quality Automation; and vice president, business unit general manager for Spectrum Interactive. Snow graduated from Salem State College with a degree in finance, and received his MBA from Suffolk University.

Jim Green, former vice president strategic sales for leading Swedish CRM company Industri-Matematik Abalon AB, has joined Graham Technology plc and relocated to the communications software firm's recently refurbished headquarters in Renfrewshire, Scotland, as of director of international consulting. In the newly created role, Green will be targeting international business opportunities and strengthening Graham's strategic growth plan. Green has more than 15 years international sales and negotiation experience, most recently specializing in the European CRM software market.

StreamServe, a provider of ebusiness communication software, has appointed former IBM executive Hal Bennett as president of StreamServe Americas. Bennett is responsible for directing all U.S. operations and expanding StreamServe's presence in the Americas enterprise market. Bennett joins StreamServe most recently from Mirror Image Internet, where he held the position of vice-president of business development. Prior to that, Bennett spent 22 years at IBM in various leadership roles, culminating with his last position as IBM's director of global alliances.

Technology solutions provider ePartners Inc. has named Duane Connor as regional vice president of sales for the company's Midwest region. Connor will be responsible for sales and service to ePartners' Midwest customers. Connor recently served as vice president of sales and marketing at NextCorp, a Microsoft Business Solutions consulting and application outsourcing firm. Prior to that he was director of sales and marketing for Biznetsolutions, an eCommerce firm.

William (Bill) Pieper has joined customer-interaction-management solutions provider TeleSpectrum as executive vice president of sales. Pieper is charged with formulating new strategies for the company's efforts to dominate its target markets. Prior to joining TeleSpectrum, Pieper was senior vice president of sales and general manager of InteliData Technologies' Card Solutions business. Previously, Pieper was senior vice president of sales for First Data Solutions, an online information management solutions firm. Before that, he held senior sales and marketing positions at SITEL Corporation, and was senior vice president of sales and marketing for APAC Customer Services.

Model N, which provides application software for contract lifecycle management, has appointed Jamie Schein as vice president and chief marketing officer. Schein leads all corporate- and product-marketing initiatives. Schein's more than 15 years experience include his previous position as vice president of product marketing and management and vice president of software alliances for Vantive. Schein also served in various marketing roles at Silicon Graphics. She holds an MBA from the Stanford University Graduate School of Business and a BA from Harvard University.

Rick Bierwagen has joined ICP, Inc. as vice president, software product development. ICP, which provides information technology products and enterprise services, hired Bierwagen to focus its software development on products that meet current business needs. Prior to ICP, Bierwagen held senior executive positions at Ariba and SupplierMarket.com. He has a Bachelor's Degree in Business Administration from Montana State University and an MBA from Vanderbilt University.

Lost-and-found service provider StuffBak has appointed Dan Craig as director of marketing and operations and Karen Edwards as vice president of sales. Craig oversees product development, manufacturing, distribution, and marketing. Prior to joining StaffBak, Craig held positions in product management, marketing, and business development for Excite@Home, MatchLogic, and Wroldprints.com. Edwards is responsible for building relationships with and revenues from OEM, direct, and indirect sales channels. Edwards has held senior sales and marketing positions for SupplyPro, Epigraphx, Octel Communications, and NBI Inc.

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