UJET Launches Certified Delivery Partner Program
UJET, a contact center platform provider, has launched a Certified Delivery Partner (CDP) Program to bring UJET and Google Cloud's artificial intelligence-powered cloud contact center solution to more customers across the globe.
"Our recent partnership with Google Cloud on their end-to-end Contact Center AI (CCAI) solution raises the stakes around how a modern contact center should operate and perform," said Vasili Triant, chief operating officer of UJET, in a statement. "As demand for our AI-powered contact center technology continues to surge, this program enables us to scale and deliver exceptional partner engagements, and ultimately better customer experiences."
In this CDP program, delivery partners and system integrators can become certified in providing contact center-as-a-service (CCaaS) implementation.
Quantiphi, a digital engineering company, will be the first official UJET CDP.
"Quantiphi's new role as a Certified Delivery Partner creates more opportunities for enterprises to digitally transform their CX," said Gaurav Johar, head of conversational AI practice at Quantiphi, in a statement. "We are passionate about our customers and obsessed with helping them drive growth. Becoming a CDP gives us access to an award-winning platform powered by Google CCAI and UJET."