• June 6, 2018

Trustpilot Partners with Magento Commerce for Customer Reviews Integration

Trustpilot, providers of a customer review platform, has partnered with Magento Commerce, a provider of cloud digital commerce solutions.

The partnership allows Magento Commerce merchants to invite consumers to review products and services based on order triggers on their Magento Commerce store. Companies can then showcase reviews and ratings collected by trusted third-parties and leverage their Trustpilot business profile pages to extend reach and drive the first impression to consumers searching their business. They can also use ratings and reviews across various marketing initiatives, including AdWords campaigns. Trustpilot users are eligible for Google Seller Ratings.

"Simply put, businesses that actively invite and promote customer feedback build stronger, better performing brands," said Peter Muhlmann, CEO of Trustpilot, in a statement. "Just by listening to their customers and establishing two-way communication, e-commerce owners and managers unlock a wealth of knowledge that can propel the brand and the business forward. Our partnership with Magento Commerce allows strong brands to continue to excel while helping others constantly refine their service and offerings. It's a huge win for businesses and consumers alike."

"As industry trailblazers, the team at Trustpilot has continued to drive innovation in leading-edge review software our customers need to stay ahead of the innovation curve," said Ryan Murden, head of business development at Magento Commerce, in a statement. "We are pleased to welcome Trustpilot as a technology partner and look forward to helping our joint merchants achieve Google Seller Ratings and stronger brand reputations. Over the past several years, the Trustpilot team has demonstrated the technical ability, commitment to quality, and market focus that we look for in a technology partner."

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