TrueDialog Launches MCP Connector

TrueDialog, providers of a platform for business texting, has launched the TrueDialog Model Context Protocol (MCP), a connector that lets people and artificial intelligence agents send SMS and RCS messages and manage contacts from inside AI assistants such as ChatGPT, Copilot, Claude, Gemini, Perplexity, and others.

"AI assistants are becoming the place where work starts, and sending a customer text shouldn't be the step that pulls people out of it," said John Wright, CEO of TrueDialog, in a statement. "The TrueDialog MCP gives our customers and the agents they build a direct line to their TrueDialog account, with the same delivery infrastructure and compliance protections behind every message."

TrueDialog MCP introduces the following capabilities:

• Texting from the conversation: Users ask their assistant to send an SMS or RCS message to one or many numbers in a single request through their own TrueDialog account.
• Contact management in plain language: Users can search, view, create, and update contacts by asking, receive tips for cleaning up their contact data, and get help importing contacts into TrueDialog.
• Test sends before real ones: Allows users to check a message before their assistant sends it to real people.
• Opt-outs are respected and honored automatically.
• Users choose the sending number (short code or long code) from their TrueDialog account.

For developers and technical teams, the TrueDialog MCP gives the agents inside their own apps and workflows a dependable way to reach people by text. An app can start an agent from a schedule, a webhook, a form submission, or a button, without anyone typing a request. The agent chooses its steps at runtime, calls TrueDialog tools, and checks its work.

Developers decide which tools an agent can use (including read-only agents that cannot send), and every tool call and result comes back in the response so the app can store it or act on it. Paired with the TrueDialog API or custom AI workflows, marketers can create automated responses, scheduled campaigns, routing, and more.