Talkdesk CX Cloud Named to Google Chrome Enterprise Recommended Program

Talkdesk, a cloud contact center provider, has been named a Google Chrome Enterprise Recommended partner. The partner program highlights Chrome OS partners that deliver an elevated set of features and support on the Chrome OS platform.

Talkdesk CX Cloud has been optimized for Chrome OS, and Talkdesk has long recommended that customers and agents access the platform via Chrome for optimal performance. Additionally, more than 60,000 users have leveraged the Talkdesk Click-to-Call Chrome extension, which is also connected through Chrome OS.

"Talkdesk was born in the cloud and is committed to delivering enterprise scale with consumer simplicity," said Robert Gavin, vice president of alliances at Talkdesk, in a statement. "This partnership further reflects our mission to provide organizations with a smarter way to unlock the promise and potential of great customer experiences through highly secure contact center solutions that are easy to deploy, simple to use, and give agents the tools to drive productivity from anywhere."

"The Chrome Enterprise Recommended stamp of approval gives Talkdesk customers the added assurance that Talkdesk CX Cloud meets our rigorous technical standards to be considered a validated solution for Chrome OS," said Gregg Fiddes, head of Chrome enterprise technology partnerships for Chrome OS, in a statement. "As organizations increasingly adopt hybrid work environments, security, flexibility, deployment, and management are vitally important to supporting their teams and safeguarding customer interactions."