Sitecore Achieves ISO/IEC 42001:2023 Certification for Its AI Management System

Sitecore has achieved ISO/IEC 42001:2023 certification under the international artificial intelligence management system standard for Sitecore products, including SitecoreAI and Sitecore Digital Experience Platform.

ISO/ IEC 42001:2023 provides a comprehensive, structured framework for AI governance, addressing critical pillars such as accountability, fairness, data privacy, and robust risk management.

"In an era where organizations are focused on maintaining the highest ethical standards while rapidly adopting AI, this certification serves as a cornerstone for building trust," said Eric Stine, CEO of Sitecore, in a statement. "For Sitecore, our partners, and most importantly our customers, this is about enabling innovation with confidence, knowing that the digital experiences we power are supported by a foundation of rigorous AI governance."

"Achieving ISO/IEC 42001:2023 certification is a rigorous process that requires navigating the governance of AI usage across our entire technology stack and our business operations, a challenge that legacy frameworks were never designed to address," said Heather Hinton, chief information security officer at Sitecore, in as statement. "It is both a validation of our AI governance framework and the operational processes supporting it, and a demonstration of the operational discipline required to govern AI safely in a rapidly evolving landscape."