• October 26, 2021

SAP Integrates Sales Cloud with Microsoft Teams

SAP has integrated its Sales Cloud with Microsoft Teams, enabling users to access and update customer and sales information instantly from within Microsoft Teams.

"Traditional sales automation solutions are record-keeping tools that focus on performing administrative tasks," said Sameer Patel, chief marketing and solutions officer of customer experience at SAP, in a statement. "They can distract sales professionals from high-value activities. SAP Sales Cloud is different because it removes complexities, adapts to changing needs of sales professionals and strives to make it easier for them to focus on customers and closing deals. The integration with Microsoft Teams is another great example of how SAP makes it easier for sales professionals to engage with customers and grow revenue."

"Microsoft Teams is the new way people and sales professionals connect, collaborate, and stay in the flow of work in today's hybrid world," said Nicole Herskowitz, Microsoft Teams general manager, in a statement. "We are excited that partners like SAP are building Teams apps and native integration to enable collaborative solutions that help our mutual customers improve team productivity and better serve customers."

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