Progress Software Adds Agentic RAG Capabilities 

Progress Software, an artificial intelligence infrastructure software provider, has added capabilities to Progress Agentic RAG, an agentic retrieval-augmented generation (RAG) platform for AI agents and large language models that connects enterprise knowledge to AI-powered experiences through a shared Agentic Knowledge Layer.

The release includes a native Microsoft Teams application, a new Smart Agent for autonomous multistep retrieval and a WordPress plugin that improves content ingestion, fidelity and governance.

The latest Progress Agentic RAG platform release gives organizations two complementary ways to put their knowledge behind AI agents. Content can be ingested in advance through a governed Knowledge Box and kept continuously synchronized. Native Model Context Protocol (MCP) support in the platform's Smart Agent enables agents to access live business systems and web sources at the moment a question is asked. Together, these capabilities help organizations bring AI into the tools employees use every day, deliver answers that span multiple systems, and keep information current.

New capabilities include the following:

• Native Microsoft Teams application, bringing trusted, source-cited AI experiences directly into Teams chats and channels, giving users access to enterprise knowledge while maintaining existing permissions and governance controls.
• Smart Agent for Multistep Retrieval, which plans queries, creates sub-questions, retrieves information across a Knowledge Box, MCP-connected applications and web sources and evaluates results until sufficient information has been gathered.
• WordPress Plugin, which gives administrators greater control over how WordPress content is indexed and refreshed within Progress Agentic RAG, preserving content structure, metadata, and taxonomy information.

"The next phase of enterprise AI will not be defined by systems that simply retrieve information. It will be defined by AI that can navigate complex questions, work across organizational knowledge, and deliver answers where people already work," said John Ainsworth, executive vice president and general manager of application and data platform at Progress Software, in a statement. "The latest release of Progress Agentic RAG allows organizations to more easily address increasingly complex questions by building on its strong foundation of delivering trusted AI experiences that drive successful business outcomes."