Press Ganey Acquires Forsta

Press Ganey, a provider of patient, member, employee, and consumer experience solutions, has acquired Forsta, a provider of market research, customer experience (CX) and employee experience (EX) technology. Financial terms of the deal were not disclosed.

Forsta's global presence and extensive network will propel Press Ganey's international healthcare growth ambitions while also expanding the company into new verticals, such as retail, financial services, and consumer goods.

"Together, Press Ganey and Forsta offer our clients the data connectivity, accelerated analytics, [diversity, equity, and inclusion] expertise, and deeply segmented insights that companies need to deliver frictionless experiences and truly drive transformation," said Patrick Ryan, chairman and CEO of Press Ganey, in a statement. "With Forsta, we expand into new geographies and industries with highly complementary market research, CX, and EX technology that will coordinate seamlessly with our existing healthcare solutions."

"Press Ganey is expediting Forsta's mission to reinvent the global insights industry. With this investment, we will be able to greatly accelerate innovation so our customers can deliver better insights faster and at scale," said Kyle Ferguson, CEO of Forsta, in a statement. "There is tremendous opportunity from the convergence of our resources, and we have no plans to slow down."