Namogoo Launches Customer Journey OS
Namogoo today launched Customer Journey OS to help e-commerce teams deliver hyper-personalized customer journeys based on shoppers' real-time needs.
Customer Journey OS is automatically pre-populated with intent data about site visitors. It then syncs and standardizes all of the site's data, integrations, and tools. Next, Namogoo's AI works in real time to identify inefficiencies or areas for improvement.
Customer Journey OS also uses its vast network of more than 1 billion unique visitors to provide insights based on industry benchmarks in real time.
"Customer Journey OS standardizes and aligns a wide array of tools, helping e-commerce companies speak in one voice to their customers and avoid misaligned segments, messages and actions," said Chemi Katz, co-founder and CEO of Namogoo, in a statement. "Layering in our 360 journey data together with a retailer's proprietary data and Namogoo's intelligence on customer journeys, Customer Journey OS helps brands tailor their digital customer journeys site for each individual customer in real time, increasing the ultimate likelihood of a purchase. With its ability to do this all automatically, without the need for development, Customer Journey OS is a powerful turnkey product that will be a game changer for the industry."
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