NICE Launches Automation Finder

NICE has launched NICE Automation Finder, an artificial intelligence (AI)-based solution to help companies pinpoint processes that can be automated for optimal return on investment (ROI) and efficiency.

NICE's desktop analytics technology forms the basis for this new approach to business process identification and selection.

The NICE Automation Finder collects and analyzes data from employee desktop activity, ingests it into an AI based algorithm that identifies repetitive patterns of employee actions and behavior, and recommends precise process paths or workflows that have the best potential for automation and ROI.

"As NICE RPA continues its journey towards bringing more innovative robotic automation solutions infused with cognitive intelligence to the market, NICE Automation Finder will benefit the industry as a whole by increasing the likelihood of successful process automation deployments. This is an essential contribution to a growing market and provides valuable support to our customers to attain greater project success," said Miki Migdal, president of the NICE Enterprise Product Group, in a statement.

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