LexisNexis Launches InterAction for Office 365
LexisNexis InterAction, providers of a CRM solution for legal and professional services, today launched InterAction for Office 365, which embeds CRM data into existing workflows across Microsoft Outlook, Excel, and Word.
Available for both desktop and subscription versions of Microsoft's Office suite, this application lets users update, access, and consume client relationship data within their natural workflows at their desks or on the go. It is delivered through a hybrid cloud model that enables it to securely access data (without storing it at rest) regardless of where it resides.
InterAction for Office 365 also offers one-click VoIP calling and the option to automatically track phone call and email activities.
"Users can easily compare an attendee list with their InterAction data to understand which known contacts will be at an event without ever leaving Excel," said Scott Winter, director of product management at LexisNexis InterAction, in a statement. "This isn't about assembling a report but rather embedding InterAction data to help users work smarter in real time. Further, with the hybrid model, we can get functionality to our clients faster than ever before while letting them maintain control of the data."
LexisNexis Enhances InterAction CRM
Enhancements increase the quality and reliability of contact data, improve management of marketing workflows, segmentation and categorization, and improved archiving.