• September 8, 2015

Intelliverse Adds Inbound Tracking to Sales Acceleration Platform

Intelliverse has added inbound features to improve the handling and answer rates for incoming calls, which it identifies as one of the top sources of qualified leads.

Intelliverse's new inbound features ensure that sales managers can track, measure, and improve sales team performance since caller information is automatically logged in the same way and place as outbound calls.

"Our goal is to help sales organizations do their jobs more effectively, and our new inbound offering closes the loop on the sales process to ensure that all inbound calls are immediately handled, giving sales teams the highest probability to close," said Sean Gordon, CEO of Intelliverse, in a statement. "Our inbound features help sales organizations further accelerate sales performance by increasing the response time, visibility, and tracking of inbound leads, thus shortening the sales cycle and making it a must-have for any sales organization."

Intelliverse's new inbound features allow salespeople to route inbound calls, along with all of the caller info, to the appropriate sales team. Upon receiving or transferring a call, a pop up immediately appears on the screen with relevant lead source info.

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