Deutsche Telekom and SugarCRM Sign Reseller Deal
Deutsche Telekom, with its systems solutions unit T-Systems, and SugarCRM today announced a global reseller alliance. T-Systems will deploy Sugar from its secure data centers in Germany and resell the cloud-based CRM solution and services to enterprise customers.
Under the agreement, T-Systems will resell Sugar as a hosted cloud solution on T-Systems' infrastructure. T-Systems will also offer customers on-premises CRM solutions and services. The deployment will initially focus on Germany, Austria, and Switzerland, with plans to expand the partnership worldwide in 2015.
"We are excited to team with SugarCRM to offer our customers advanced CRM options and deploy the most highly customizable, innovative, and intuitive CRM solution on the market," said Frank Siemon, vice president of sales global business operations program management at T-Systems, in a statement. "With SugarCRM as our valued technology partner, we will continue to expand our worldwide market reach and demonstrate an even higher level of success in the critical European market. For T-Systems, the alliance is another major building block in expanding its cloud business and global partner strategy."
T-Systems consultants, as well as its integration partners, will support customers with the design and implementation of advanced CRM systems, as well as additional critical data source integrations.
"SugarCRM's partnership with T-Systems addresses a genuine demand to offer a highly flexible, enterprise-class CRM platform that can be rapidly deployed," said Clint Oram, co-founder and chief technology officer at SugarCRM, in a statement. "Companies around the globe want a robust enterprise solution that is easily customizable to align with their unique and scalable business needs. The combination of T-Systems' secure data centers and renowned consulting expertise, coupled with SugarCRM's industry-leading CRM that uniquely focuses on the individual customer, is a winning formula for businesses."