• June 23, 2020

Creative Virtual Launches Neutrino Release of V-Person

Creative Virtual, a provider of customer and employee engagement solutions, today launched the Neutrino release of V-Person, its virtual agent and chatbot technology that brings together humans and artificial intelligence.

The Neutrino release combines Creative Virtual's V-Person conversational virtual agent and chatbot technology; V-Portal, its orchestration platform for virtual agent, chatbot, and live chat management; and its global team of consultants.

Neutrino offers flexible integration options, unlimited customization, and blending of natural language processing (NLP), AI, and machine comprehension. It can integrate with other AI engines and systems, including systems for image recognition, intent matching, and verification and sales processes.

Neutrino also combines organizational data with its Transcript Analysis Tool and sector-specific intent libraries.

"The chatbot, virtual agent, and live chat market is saturated with inexperienced vendors and ineffective technologies that leave companies and customers frustrated. Our Neutrino release removes those frustrations with the right combination of tools, easy-to-manage workflows, and a blend of localized support and international insights from our company of experts," said Chris Ezekiel, founder and CEO of Creative Virtual, in a statement.

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