Conversational Revamps Virtual Assistant Service

Virtual receptionist and virtual assistant provider Conversational is revamping its virtual assistant service, which the company originally unveiled in June, with more features to provide additional coverage to clients.

The company's current virtual assistant service is offered in three tiered monthly plans - the Startup, Entrepreneur, and Small Business plans. Ranging from 10 to 40 hours of virtual assistant availability each month, users select the plan that covers their business needs. Conversational's virtual assistants can begin working with new clients in as little as a few hours, according to the company's website.

The virtual assistant plans now include the following features:

• Research;
• Reservations;
• Travel planning;
• Email replies;
• Answering customer questions, replying to customer comments on blogs, social media, and websites;
• Managing blogs, scheduling and editing blog posts and moderating comments;
• Ordering out for lunch or other deliveries;
• Keeping up with reminders for deadlines, due dates, and appointments;
• Answering calls;
• Making purchases or payments; and
• Event planning.

When clients hire a Conversational virtual assistant, they will work with one, dedicated assistant throughout their time with Conversational (unless they request to switch to another assistant). This means the same virtual assistant will handle every task, call, and to-do item for the client, as opposed to a team of virtual receptionists.

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