Bpm'online Releases New Version of bpm'online real estate
Bpm'online today released a new version of bpm'online real estate, its CRM system designed for commercial and residential real estate companies to manage every step of customer interactions from leads to transactions.
The new product features enable real estate brokers and agents to manage the entire cycle, including initial request, matching listings, negotiations, and closings.
A unified customer request database allows users to capture all customer requests across multiple communication channels, including calls, email, Web site and face-to-face meetings.
The system also merges usually fragmented processes into a consistent unified flow through the client journey and each step of the sales pipeline from needs analysis to keys-in-hand. Within a matter of seconds, agents can match customer requests with available listings, check availability, find requested property, and instantly view listings on the map.
In addition, using bpm'online real estate minimizes risks of missing a meeting or a showing. Smart time management tools allow planning activities, synchronizing tasks and calendars with Google Calendar and Microsoft Exchange, along with timely notifications and reminders.
The system provides instant access to all of the necessary property information, including addresses and an interactive map showing the locations, descriptions, parameters, plans, images, and documents. The upgraded gallery of properties in bpm'online real estate is an easy way to upload listing photos, manage their order, open images in a full screen mode, edit and delete images in the listing gallery.
The new bpm'online real estate inherits all the benefits that the bpm'online 7.4 platform provides, including the user customization tools for charts and dashboards, and the CTI panel to make and receive calls directly in the system.