• December 2, 2016

BillingTree Launches myPayrazr IVR Packages

BillingTree, a provider of omnichannel, integrated payments solutions to the healthcare, accounts-receivable, and financial services industries, has released myPayrazr IVR 3-5-7, offering automated interactive voice response (IVR) services using a transparent, upfront pricing model.

myPayrazr IVR 3-5-7 offers three comprehensive flat-rate price points of $3,000,$5,000, or $7,000 per line, each with a specified allocation of minutes that can be used over time for up to 36 months. The one-time upfront packages include the allocation of minutes plus a dedicated phone number, two-hours of customization/implementation services, and call scripts in both English and Spanish.

Automated multilingual phone services such as account lookup, verification, and capture of payments using the IVR can be done through touchtone prompts and account data validation.

"BillingTree's research indicates planned adoption of IVR technology has doubled since last year, with nearly 50 percent of respondents realizing IVR offers a convenient way for consumers to self-help, inquire about balances, or settle payments," said Dave Yohe, vice president of marketing at BillingTree, in a statement. "Offering myPayrazr IVR in three upfront price-points supplies an affordable path to entry for any company seeking to adopt IVR technology. The simple and transparent pricing means organizations can budget more effectively without concern of receiving unexpected high monthly IVR service charges."

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