• January 13, 2022

Alchemer Achieves SOC 2 Certification

Alchemer (formerly SurveyGizmo), a provider of customer experience and voice of the customer technology, has completed its Service Organization Control (SOC) 2 Type 2 examination, which demonstrates compliance with industry standards for managing enterprise data.

In 2019, Alchemer completed a SOC 2 Type 1 examination. The SOC 2 standard validates that systems are established to manage the security, availability, processing integrity, confidentiality, and privacy of customer data. Alchemer’s data centers are now all SOC 1 (financial systems), SOC 2 (information systems), and SOC 3 (business systems) certified.

"Collecting and managing customer data is our core business. Completing the SOC 2 Type 2 examination demonstrates that we are taking the required steps to protect our customers' data," said David Roberts, CEO of Alchemer, in a statement. "Alchemer has long been at the forefront of ensuring data security and privacy, and we will continue to invest heavily in fiercely safeguarding customer data."

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