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[Gartner] Get Better at ROI Projections for GenAI in Customer Service

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Drive Operational Cost Savings with CXone Mpower

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Accelerate Revenue Generation with CXone Mpower

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From Interactions to Outcomes: AI Reshapes the Customer Service Experience

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Harvard Business Review: Maximizing ROI with AI-Driven Process Management

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CCW: The Future of Customer Service: AI and Automation Trends for 2025

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Opus: The Future of AI-Powered Experiences

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Forrester: The State of AI Agents

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Cutting Through the Noise: The Truth About Enterprise AI and Language in 2025

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The New Economics of Enterprise Customer Support

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