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CRM Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies in 2020
Make your CRM work for your humans. With Troops.
2020 Contact Center Innovations
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CRM Web Events
CRM Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies
Coming January 22, 2020
Data Quality: The Key Ingredient in a Data Driven Customer Strategy
Coming January 29, 2020
Chatbots: Why They Fail, Best Practices, and At-Scale Success Stories
Coming February 05, 2020
Customer Journey Analytics: Delivering the Best Possible Customer Experiences
Coming February 26, 2020
Is Voice-First Technology a Must-Have in 2020 and Beyond?
Coming March 04, 2020
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Transforming the contact center into a customer intelligence hub
4 Ways to Empower Agents to Deliver Great Customer Experiences
9 Reasons to Make the Move to a Cloud Contact Center
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