April 9-11, 2018 | Renaissance Washington DC Hotel


Thomas Wieberneit

Thomas Wieberneit
Managing Consultant
Co-Founder, CEO, aheadCRM

Thomas is a goals and results oriented executive with more than 20 years of leadership experience in areas as diverse as the software industry, consulting and the armed forces.

After pursuing a career in the German Navy where he received his degree in computer science, Thomas entered the arena of CRM in 1995 as a consultant and developer of an SFA company that got acquired by SAP in 1998.  Here he was responsible for parts of SAPs CRM Solution in various roles in development- and quality management with increasing responsibility. During this time he gained deep insight into what organizations want out of a CRM implementation.

Since 2008 Thomas is consulting organizations in things CRM, including mobility, e-commerce as well as customer engagement. He participated in and led a number of CRM implementations and improved existing systems to deliver more value.

CRM Evolution 2020

Tuesday, April 28, 2020

11:45 a.m. - 12:30 p.m. A202: CRM Has Turned 40—And Salespeople Still Hate It

CRM Evolution 2019

Tuesday, April 30, 2019

11:45 a.m. - 12:30 p.m. A202: The Conversational Bot & its Impact on Your Business

CRM Evolution 2018

Monday, April 9, 2018

4:00 p.m. - 4:45 p.m. A104: Successfully Converting CRM to CEM

CRM Evolution 2017

Tuesday, April 25, 2017

10:45 a.m. - 11:30 a.m. C201: There Is No Customer Experience Without Customer Engagement

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