Robert Lamb
Robert Lamb
Customer Engagement Manager
Contact Centers
CDW
Robert Lamb is a customer interaction expert with 30 years of experience. He specializes in transformational strategies for virtualized omni-channel customer contact. He has consulted to ~500 customers and designed architectures implemented for +150 clients. Robert has multiple technical certifications for designing, implementing, integrating and developing applications various technologies. Robert is a published author, an in-demand speaker and frequent blogger on customer contact.