April 9-11, 2018 | Renaissance Washington DC Hotel


Brian Pia

Brian Pia
Think Tank Partners

Brian Pia is the Chief Executive Officer at Think Tank Partners, a boutique customer experience consulting company. For more than two decades, Brian has worked alongside leaders of some of the most recognized brands in the world.  His work focuses on enhancing the customer-centric service experience by combining best practices of technology application, business process and leadership development.



CRM Evolution 2017

Monday, April 24, 2017

4:15 p.m. - 5:00 p.m. C105: The Path to Customer Service and Marketing Alignment

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